TextByChoice enables providers to send personalized text message reminders to patients’ cell phones based on smart business rules. Traditional methods are dated and have very low reach. Many clinics still send postcards via regular mail to remind patients of appointments. Regular mail is costly and is opened only 2% of the time! Emails are prone to spam, viruses, and clutter and are opened only 10% of the time. Compare these avenues to Text Messaging where open rate is 98% and it’s obvious how effective an avenue Texting is to reach patients. The average person looks at his/her phone 150 times per day! This results in 90% of Text messages being read in the first 5 minutes! Federal regulations provide for a spam and clutter free environment and patients are more satisfied with discrete, short and simple, instant reminders. This is truly a win-win. See TextByChoice Appointment Reminder System in action in the video below.
- Kara Tate, Greater Hall Chamber
